Sellers Acknowledgement Agreement

LAST REVISED 10.11.2021

PLEASE READ THIS TERMS OF USE AGREEMENT (“AGREEMENT” OR “TERMS OF USE”) CAREFULLY BEFORE USING THE WEBSITE, MOBILE APPLICATIONS AND SERVICES OFFERED BY THE WIRE HANGER LLC OR ANY OF ITS SUBSIDIARIES (“THE WIRE HANGER” OR THE “COMPANY”). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT WWW.THEWIREHANGER.COM (“WEBSITE”), MOBILE APPLICATIONS, AND SERVICES PROVIDED BY THE WIRE HANGER (COLLECTIVELY, “SERVICES”). BY LISTING YOUR ITEM ON THE WIRE HANGER, YOU ACCEPT THE BELOW PROVISIONS OF THESE SELLER TERMS & CONDITIONS AND REPRESENT THAT YOU ARE LEGALLY COMPETENT TO ENTER AND AGREE TO THE SELLER’S ACKNOWLEDGEMENT AGREEMENT.

I.

I, the seller, shall acknowledge that the item being resold on THE WIRE HANGER meets the following criteria:

  1. Item is 100% authentic. This means it came from a designer store or an authorized seller. To be authentic, it must pass THE WIRE HANGER authenticity tests by a third-party service as well as in-house authenticity agents.
    1. THE WIRE HANGER has the sole discretion if deciding if the item is authentic and can deny any seller at any time.
  2. Items must match information listed in the Seller’s Form. This includes
    1. Designer
    2. Retail Tags attached (for new goods)
    3. Sign of wear listed: if signs of wear are not addressed in form and item appears to have wear, item will not be sold on site and returned to seller.
    4. Description must be as accurate as possible. If the description is completely different from what arrives, the item will not be sold on site and returned to the seller.
    5. Photos- must be exactly the item being sold. If photos are blurry, do not have great lighting, or no low-resolution, we will automatically deny your item.
  3. Item belongs to the seller and was purchased for personal use. This means the item cannot be one of a few of the same item being sold on the site. Items cannot be stolen or purchased from a non-authorized seller.

II.

I, the seller, acknowledge that the asking price is solely based on the decision of THE WIRE HANGER. I have the right to approve or deny the asking price. Should I approve the asking price, I allow THE WIRE HANGER to list my item on the site and understand pricing is based on condition, retail price, seasonality of the item.

III.

I, the seller, acknowledge that THE WIRE HANGER can use my item for any marketing needs. This includes but not limited to direct email, website collections, social media, marketing campaigns, and OFF THE HANGER blog. I understand the use is solely to promote and help sell items.

IV.

I, the seller, acknowledge THE WIRE HANGER to take professional photos, list my item, handle payment transaction, package item, ship item, payout seller. THE WIRE HANGER takes a percentage of the sale for handling the above operations.

V.

I, the seller, acknowledge THE WIRE HANGER can hold my item for 90 days. Since this is not a consignment sale, the seller is not paid out until the item sells. After the 90 days, I have the choice to have the item returned to me at no cost to me or have the item held for an extra 30 days at a new asking price.

VI.

THE WIRE HANGER has the right to the following:

  1. Deny any item that does not meet the criteria to sell on site.
  2. Should an item listed in the Seller’s Form not match what was notated, the item will be denied and the seller must pay for shipping to have the item sent back to them.
  3. Cancel seller’s account should they have multiple items being sold that are not authentic
  4. Ask for more information on you item should we not be able to authenticate or authorize the item to sell. This may take longer to process than the normal stated time.
  5. TWH Promise guarantees each item sold is 100% authentic. Customer has 4 days to reach out about the authenticity from the delivered date. Should there be an issue, this can pause the payout process on the sale. If the issue is not resolved by the seller and buyer, we will cancel the sale and the seller will not get paid.
  6. Record each item the seller submits to THE WIRE HANGER.
  7. Cancel the accepted offer to sell the item if the seller does not ship the item out within 5 business days. Sellers will need to create a new Seller’s Form inquiry and the asking price can differ from the original asking price.

Upon submitting the seller’s form, this Seller’s Acknowledgement Agreement is legally binding.